MODULE - 1

Uniform & Accessories.
Conduct in public & correct wearing of uniform.
Body Language & Physical Training.
Standard Operating procedure / Mount Drill / Behaviour with client & other personnel.
Telephone etiquettes.
Importance of personal tidiness / Hygiene / Smart Turnout.

MODULE - 2

Physical security of building / personnal security / Household security.
Gate Control / Key Control.
Mob / Crowd control / Site duties.

MODULE - 3

Identification of explosive / Fire Arms / Handling of weapons.
Checking of suspicious parcels & mails.
First Aid.

MODULE - 4

Fire / Type of fire / extinguishing Media / Methods of fighting a fire.
Fire Fighting Equipments.
Fire Plan / Evacuation Plan.
What is CCTV & its purpose.

MODULE - 5

Use of security equipments /vehicle checking mirror / Hand Held Metal Detector/ Radio Transmitter (RT) / Door Detector / Security Alarm.
Lodging of FIR (First Information Report).
Leadership of supervisor & security officer.
Observation of site for unidentified objects / conducting anti Sabotage checks.

MODULE - 6

Importance of access control & wearing of ID badges.
Type of access to a building (Regular, Contract / Vendor, Temp Revocation of access, Visitors).
How to speak to an employee / Visitors who has no access right (where to go and what to do).
Material movement control / Gatepass / Challan.
Parking Arrangements.
General frisking / Search procedure of persons / Material / Vehicle.

MODULE - 7

How to help investigate with evidence.
Importance of timely occurrence writing / Informing & incident reporting.
Importance of Perimeter Security as first line of defence.

MODULE - 8

How to report unusual activities (With preservation of evidence & brief report) to Staff / Vendor / Contractor.
Maintenance of different registers & their importance.
Importance of good spoken business language.

MODULE - 9

Soft skills wishing, greeting, customer handling.
Action in case of Lost & Found Items.
Information about the property.
Handling of vehicle accidents in premises.
Handling of vendor merchandise.
Dealing with special people - blind, differently - abled.

MODULE - 10

Elevator entrapment & escalator rescue.
Handling medical emergencies especially children getting hurt.